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Frequently Asked Questions

How does the 7-day free trial work?

You can start learning immediately — no credit card required. After 7 days, choose a plan to continue. If you decide not to subscribe, your account stays but locked-content modules will become inaccessible.

Can I switch plans?

Yes. You can upgrade or downgrade at any time from your Settings → Subscriptions page. Upgrades are prorated; downgrades take effect at the next billing cycle.

How do I cancel my subscription?

Go to Settings → Subscriptions and click "Cancel". You will retain access until the end of your current billing period. No refunds are issued for partial months.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. All payments are processed securely — we never store card details.

How does the XP and leveling system work?

You earn XP by completing lessons, passing quizzes, and maintaining daily streaks. As you level up, you unlock new titles and Discord roles. Your progress is tracked on the leaderboard.

How do I get my Discord role?

Connect your Discord account in Settings → Integrations. When you reach a milestone level, a notification will appear in your bell menu with a "Claim Role" button.

Can I download certificates?

Yes! After completing a module, go to Certificates in the sidebar. Each certificate has a unique code that can be verified by others.

What is the affiliate program?

Earn 20% recurring commissions for every subscriber you refer. Apply from the Affiliate page. Once approved, you get a unique referral link and a real-time earnings dashboard.

Still need help?

Our support team typically responds within 24 hours. For urgent issues, join our Discord for faster community support.